Patient-centered care is a model of care that respects the patient's experience, values, needs and preferences in the planning, coordination and delivery of care. A central component of this model is a therapeutic relationship between the patient and the team of healthcare professionals. The implementation of a patient-centered care model has been shown to contribute to improved outcomes for patients, better use of resources, decreased costs and increased satisfaction with care. This article provides an overview of the barriers to providing patient-centered care and identifies strategies that can be implemented to overcome them.
What you will learn from this module:
- Learning what a patient’s life goals are, should be part of the communication process. It provides a context of where she is in her life’s journey as well as what is important to her, or was important before she learned she had stage 4 breast cancer.
- Oftentimes, people don’t think about their life goals until they are faced with a situation that will likely shorten their life.
- By helping her plan to fulfill her life goals in alternative ways, for you, there should no longer be a reason to say, “I am so sorry you won’t be here to witness…”
- It may feel at first that you don’t want to get to know your patients at this level, but the only way to deliver patient centered care is to know them well.
- By delivering patient centered care, you should anticipate improved clinical outcomes, improved quality of life and quality of care.
Speakers
Lillie D. Shockney, RN, BS, MAS, HON-ONN-CG
University Distinguished Service Professor of Breast Cancer Professor of Surgery
Johns Hopkins University School of Medicine
Co-Developer, Work Stride- Managing Cancer at Work
Johns Hopkins Healthcare Solutions
Co-Founder, Academy of Oncology Nurse & Patient Navigators (AONN+)
Co-Founder, Association of Chronic & Complex Care Nurse Navigators (ACCCNN)
Baltimore, MD, USA
Her name is well known in the cancer field, especially in navigation, survivorship, patient centered care, preservation of quality of life, end of life planning and care, improving the cancer patient’s experience, breast cancer and clinical outcomes. She clinically specializes in breast cancer care. Her public speaking, literary work, and notable roles she has held over the last 40+ years are well known to many.
Accreditation and Disclosure Information
Target Audience
This activity is intended for physicians, nurses, and physician associates.
Educational Objective
After completing this CME activity, the participant should be better able to:
- Recognize that patient centered care focuses on both clinical and psychosocial needs of the patient.
Providers
This activity is brought to you by Medical Learning Institute and Mission Critical Health.
Accreditation, Support and Credit
In support of improving patient care, Medical Learning Institute, Inc. is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Physician Continuing Medical Education
Medical Learning Institute, Inc. (MLI) designates this enduring material for a maximum of 0.25 AMA PRA Category 1 Credit™.
Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nursing Continuing Professional Development
Successful completion of this nursing continuing professional development activity will be awarded 0.25 contact hour.
PA
Medical Learning Institute, Inc. has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 0.25 AAPA Category 1 CME credits. Approval is valid until September 15, 2025. PAs should only claim credit commensurate with the extent of their participation.
Support Statement
No commercial support is associated with this CME activity.
Disclosure of Unlabeled Use
This educational activity may contain discussions of published and/or investigational uses of agents that are not indicated by the FDA. The planners of this CE activity do not recommend the use of any agent outside of the labeled indications. The opinions expressed in the CE activity are those of the presenters and do not necessarily represent the views of the planners. Please refer to the official prescribing information for each product for discussion of approved indications, contraindications, and warnings.
Disclosure & Conflict of Interest Policy
Medical Learning Institute, Inc. is committed to providing high quality continuing education to healthcare professionals, as individuals and teams, with a protected space to learn, teach, and engage in scientific discourse free from influence from ineligible companies that may have an incentive to insert commercial bias into education. To that end, MLI requires faculty, presenters, planners, staff, and other individuals who are in a position to control the content of this CE activity to disclose all financial relationships they have had in the past 24 months with ineligible companies as defined by the ACCME, as related to the content of this CE activity, regardless of the amount or their view of the relevance to the education. All identified COI will be thoroughly vetted and mitigated according to MLI policy. These disclosures will be provided to learners prior to the start of the CE activity.
Faculty Disclosures
Planner/Presenter
Lillie D. Shockney, RN, BS, MAS, HON-ONN-CG
The Johns Hopkins University School of Medicine
Baltimore, MD, USA
Lillie D. Shockney, RN, BS, MAS, HON-ONN-CG, has a financial interest/relationship or affiliation in the form of:
Speakers’ Bureau: Pfizer Oncology
All of the relevant financial relationships of individuals for this activity have been mitigated.
Planning Committee and Content/Peer Reviewers
The planners and content/peer reviewers from Medical Learning Institute, Inc., the accredited provider, do not have any relevant financial relationships to disclose with ineligible companies unless listed below.
Disclaimer
Participants have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development. The information presented in this CE activity is not meant to serve as a guideline for patient management. Any procedures, medications, or other courses of diagnosis or treatment discussed or suggested in this CE activity should not be used by clinicians without evaluation of their patient's conditions and possible contraindications and/or dangers in use, review of any applicable manufacturer's product information, and comparison with recommendations of other authorities.
Method of Participation
There are no fees for participating in or receiving credit for this CME activity. In order to receive credit, learners must participate in the entire CME activity, complete the post-test and activity evaluation form and your certificate of credit will be generated. A passing score of 70% or higher is needed to obtain credit. You will receive your certificate from Medical Learning Institute, Inc.
For information on applicability and acceptance of continuing education credit for this CE activity, please consult your professional licensing board.
If you have questions regarding your certificate, please contact MLI at mvu@mlieducation.org.
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